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Merative SPM Virtual Assistant

Configuring a webhook in IBM Watson™ Assistant

The default webhook configurations will require an update to point to your new IBM Cloud Functions URL that you copied from the caseworker function.

The following steps outline how to update the default webhook configurations:

  1. Go to your IBM Watson™ Assistant.

  2. Click Options>Webhooks on the left side and paste the URL into the URL input box.

    Watson Assistant Webhooks

    Figure 1: Watson Assistant Webhooks.

  3. Note: you need to add a “.json” to the URL so that Watson recognizes that you are returning a JSON snippet.

An authorization header is automatically added. The configuration is added to secure the web chat to authenticate the webhook calls by passing the JSON Web Token (JWT) as part of the request.