Merative Annotator for Clinical Data Container Edition

Troubleshooting ACD Instances

Troubleshooting ACD instances

ACD operator not starting

To diagnose problems with resources not started as expected follow these steps:

  1. Check the logs on the ACD operator pod for errors. For example merative-acd-operator-controller-manager-664b45885f-trhsp

    oc logs <pod> --namespace ${acd_namespace} | grep controller

    See Logging and Monitoring for more details.

ACD operator or ACD instance not starting

To diagnose problems with resources not started as expected follow these steps:

  1. Check for errors or events on the deployments.

    List deployments

    oc get deployments --namespace ${acd_namespace}

    Describe a specific deployment

    oc describe deployments <deployment> --namespace ${acd_namespace}
    • <deployment> ACD deployment name, for example merative-acd-acd
  2. Check for errors or events on the replicasets.

    List replica sets

    oc get replicasets --namespace ${acd_namespace}

    Describe a specific replicaset

    oc describe replicasets <replicaset> --namespace ${acd_namespace}
    • <replicaset> ACD replica set name, for example merative-acd-acd-7c8bb688d4
  3. Check for errors or events on the pods.

    List pods

    oc get pods --namespace ${acd_namespace}

    Describe a specific pod

    oc describe pods <pod> --namespace ${acd_namespace}
    • <pod> ACD pod name, for example merative-acd-acd-544cc7998b-4stpw
  4. Check the logs for errors

    oc logs <pod> --namespace ${acd_namespace}
    • <pod> ACD pod name, for example merative-acd-acd-544cc7998b-4stpw

    See Logging and Monitoring for more details.